COVID-19 GUARANTEE: PLAN YOUR HOLIDAYS SAFELY
We understand that the uncertainty of the current global situation may affect your plans to come to Lapland. We offer all our guests a possibility to cancel their tour up to 48h before and get a full refund if travel restrictions are applied due to the Covid-19. This way, you can book your next holidays safely, without having to worry about the evolution of the global travel situation.
WHAT THE COVID-19 GUARANTEE COVERS
✓ Bookings made on our website between 25.5.2020 and 30.09.2020 (the date of the tours may be after this period) and operated by Wild About Lapland
✓Cancellation requested more than 48 hours before the tour because of an impossibility to travel to Finland (evidence may be requested). The impossibility to travel may include, for example: home region lockdown, border crossing restrictions, the case where a 14 days minimum quarantine is imposed by Finnish authorities or other authorities in transit destinations to Finland
✓ If one or more participant(s) is not able to travel to Finland because diagnosed with Covid-19. A medical certificate will be requested and the full refund will only apply to the sick participant
WHAT THE COVID-19 GUARANTEE DOES NOT COVER
✘ Bookings made on on other reselling websites or for tours that are operated by partners of Wild About Lapland (a specific guarantee may apply in this case)
✘ Cancellation requested less than 48 hours before the tour
✘ Cancellation requested for other reasons than an impossibility to travel, such as a voluntary decision not to travel because of fear of Covid-19
YOUR SAFETY IS OUR PRIORITY
In the Arctic, we are used to face dangers. Our guides are all outdoor experienced and first-aid qualifed. They are here to provide you with a safe environment and lead you through the beauties of Lapland in the best and safest way!
Because of the Covid-19, we have taken additional measures to limit the risks of contagion and similar risks during our tours. Now more than ever, it makes even more sense for us to keep our philosophy of small group tours and to refuse mass tourism.
Since the beginning of the coronavirus outbreak, we have been very keen to follow all the recommendations issued by the Finnish authorities, and make adaptations to our tours when needed. If you have any concerns or questions related to our tours, we invite you contact us to discuss them.